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Article 5: Equal internet traffic

Article 5: Equal internet traffic

  1. Service providers must treat all internet access services traffic equally, regardless of the information or content, the terminal device used, or the origin or destination of the information or content, provided the internet access services are lawful and abide by the Kingdom's regulations.
  2. Service providers may implement differential pricing practices, provided it is transparent, non-exclusive, does not unduly discriminate against specific content providers and abides by the exceptions provided by the Telecommunications Act's Bylaws.   
  3. Service providers may implement reasonable internet traffic management practices. Practices must be non-discriminatory, transparent, and proportionate.
  4. Service providers may provide specialized internet services over the same connection to ensure optimized internet quality requirements for specific information, content, applications or services. Such specialized internet services shall not degrade the quality of regular internet access services, nor be an alternative to regular internet access services.​


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